Privacy policy
Last updated: June 2026
1. DATA CONTROLLER
Personal data collected through the website www.swelldespirits.com is processed by:
Swell De Spirits SASU
33600 Pessac, France
Company Registration Number (SIREN): 898 010 897
Email: info@swelldespirits.com
(hereinafter referred to as "Swell De Spirits")
2. PERSONAL DATA COLLECTED
When using the Website and its services, Swell De Spirits may collect the following personal data:
* First and last name
* Billing and delivery address
* Email address
* Telephone number
* Order-related information
* Purchase history
* Payment information (payment card details are processed by secure payment providers and are never stored by Swell De Spirits)
* Browsing data and cookies
Certain information is required in order to process orders and provide our services.
3. PURPOSES OF PROCESSING
Personal data is collected and processed for the following purposes:
* Creating and managing customer accounts
* Processing and shipping orders
* Providing customer support and after-sales service
* Managing payments and preventing fraud
* Complying with legal, tax, and accounting obligations
* Responding to contact requests
* Improving the performance and security of the Website
* Producing anonymous statistical analyses
* Sending newsletters and marketing communications where the user has provided consent
4. LEGAL BASIS FOR PROCESSING
The processing activities carried out by Swell De Spirits are based on:
* Performance of a contract for order management and customer services
* Compliance with legal obligations for accounting, tax, and regulatory requirements
* User consent for marketing communications
* The legitimate interests of Swell De Spirits in improving its services, ensuring Website security, and preventing fraud
5. RECIPIENTS OF PERSONAL DATA
Personal data is accessible only to authorized personnel within Swell De Spirits.
Data may also be shared with service providers necessary for the operation of our business, including:
* Shopify (hosting and operation of the online store)
* Payment service providers
* Carriers and logistics partners, including Bordeaux City Bond
* Technical service providers involved in the operation of the Website
Personal data may also be disclosed to competent authorities where required by law.
6. TRANSFERS OUTSIDE THE EUROPEAN UNION
As part of the use of certain technical services, including those provided by Shopify and other technology partners, personal data may be transferred outside the European Union.
Where such transfers occur, they are carried out in accordance with the safeguards provided by the General Data Protection Regulation (GDPR) to ensure an adequate level of protection.
7. DATA RETENTION
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected.
As a general rule:
* Customer data is retained for the duration of the commercial relationship
* Marketing and prospecting data is retained for up to three (3) years after the last contact
* Accounting records and invoices are retained for ten (10) years in accordance with legal requirements
* Data required for dispute management is retained for the period necessary to protect and enforce Swell De Spirits' legal rights
8. YOUR RIGHTS
In accordance with applicable data protection laws, you have the following rights:
* Right of access
* Right to rectification
* Right to erasure
* Right to restriction of processing
* Right to data portability
* Right to object
* Right to withdraw your consent at any time where processing is based on consent
You may exercise these rights by contacting:
info@swelldespirits.com
You also have the right to lodge a complaint with the competent data protection authority, including the French Data Protection Authority (CNIL).
9. COOKIES
The Website uses cookies necessary for its operation, order security, audience measurement, and the improvement of the user experience.
During your first visit, a cookie banner allows you to manage your cookie preferences.
You may modify your preferences at any time through your browser settings or through the cookie management tools available on the Website.
10. SECURITY
Swell De Spirits implements appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
However, no method of data transmission over the Internet can be guaranteed to be completely secure.
11. CONTACT
For any questions regarding this Privacy Policy or the processing of your personal data, please contact:
Swell De Spirits SASU
Email: info@swelldespirits.com